Concerns and Complaints

We will do everything we can to meet the needs of your children and ensure you are satisfied with our provision. If, however, anything worries or concerns you there are ways to let us know. You can talk in person, email via the school office or call the school and leave a message.

concerns and Complaints procedure

Our complaints policy is on this page. Please raise concerns with the class teacher in the first instance. If you are not satisfied or there is a repeat of the concern speak to the phase leaders. If you still feel there is cause for concern please request a meeting with the headteacher.

If after speaking to the headteacher you are not satisfied or feel you need to take a concern further there is a formal complaints procedure outlined in the policy.